If all the training was mobile, how would the hospitality industry work? It’s proven that we can spend more than 3 hours a day on our mobile devices, checking everything from the news to personal messages, videos and photographs. Why not start educating using this great tool? This would generate a kind of training à la carte where everyone gets coaching in their field of interest, with personalized information, rewards systems and performance monitoring.

At Mero Mole®, we’re familiar with this context, we look at the future and give technology its rightful place. After a lot of research and testing, we launched Hero Guest®, the only platform in the hospitality industry that’ll keep your staff and your business running like a Swiss watch.

Don’t forget to check out our website, after reading this newsletter:  www.heroguest.com

This time we share with you an article which highlights the advantages of migrating to mobile training, specifically in the hospitality industry. Become a spearhead, go forward!


This article talks about how you can make your business stand out and differentiate from others through effective training. For example, if you have a restaurant, the thing that will make you rise above your competitors will be your selection process and staff training.

How to distinguish where the knots of mediocrity lie? The answer is: through measuring systems based on metrics instead of perception. An efficient learning and monitoring system will allow you to take your sales to the next level.

How long has it been since you’ve gone through the training program your employees go through? We’re almost sure you would die trying, between never-ending, boring sheets of information. Imagine you could take all that content into a mobile system that was gamified and fun.

The final goal is that your employees have a deep understanding of your brand and are motivated. It’s necessary to transform training into a trajectory of challenges, rewards, emotions and continuous progress.

Traditional training programs are very expensive and in most cases, they exceed the predetermined annual budgets.

In this article, they recommend that you take the leap, to say yes to technology, find the most efficient and fun way to pass on knowledge and evaluate performance. This will allow you to build consistency in your processes and in your service, which is what customers are always looking for.

The article ends, clearly and to the point, with two words: mobile training. It’s important to take training into everyone’s hands, bring learning to the learner.

To find out more, read the full article here.